Get in Touch With Us

Got a question about a review, spotted something that needs updating, or want to flag a concern about a site we cover? This page explains how to reach the Bitcoin Casinos team and what you can expect once you do.

How to Reach Us

Email is the best way to get in touch. We read every message that comes in and aim to reply within a couple of working days. Send your note to [email protected] and, if you can, mention which page or review your message relates to — it helps us route it to the right person and answer you faster.

What You Can Contact Us About

We cover crypto casino reviews for US players, including supported coins, bonus terms, payout speed, licensing and no-KYC policies. Common reasons readers write in include:

• Questions about a review — asking about how a specific casino from our rankings handles deposits, withdrawals, wagering requirements or supported cryptocurrencies.
• Corrections — casino bonuses, licensing details and coin support can change quickly; if you spot something that looks out of date, tell us and we will look into it.
• Feedback and suggestions — ideas for topics we should cover, or a crypto casino you think deserves a closer look.
• Partnership and editorial enquiries — if you represent an operator or a relevant business, introduce yourself and explain what you have in mind.
• Concerns about gambling harm — if you or someone you know is struggling with gambling, say so in your message and we will point you towards support resources, including the National Problem Gambling Helpline.

A Word on What We Can and Can't Help With

We're an independent research and comparison site — we review and rank crypto casinos based on our own methodology, but we don't operate any of the casinos listed, hold player funds, or process deposits and withdrawals. If your question is about a specific transaction, a locked account, a bonus dispute, or identity verification on a casino site, that has to go through the casino's own support team; we simply don't have access to player account details.

We also can't offer legal or tax advice. Playing at offshore crypto casinos from the US sits in a legal grey area — these sites are typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability can vary by state. If you need a definitive answer on whether a particular site is permitted where you live, or how gambling winnings and crypto gains are taxed, a qualified legal or tax professional is the right person to ask, not us.

Responsible Gambling Comes First

If gambling has stopped being fun, or you're worried about your own play or someone else's, please reach out for support. The National Problem Gambling Helpline is available at 1-800-GAMBLER. Keep in mind that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated US operators, so it's worth building your own limits — deposit caps, time limits, or simply stepping away — rather than relying on the site to do it for you. All content on this site is intended for readers of legal gambling age in their jurisdiction (18+ or 21+, depending on the site and applicable state rules).

What Happens After You Email Us

A real person reads and answers every message — we don't rely on automated replies. Our usual response window is two working days, though it can run a little longer during busier periods. If your enquiry needs more digging, such as checking a licensing claim or a coin support detail, we'll let you know it's in progress rather than leaving you waiting without a word.

Help Us Keep Things Accurate

Crypto casino terms, bonus structures and licensing status shift often, and we rely partly on reader feedback to catch changes fast. If something on our Best Non GamStop Casinos page or anywhere else on the site looks wrong or out of date, tell us — it genuinely helps keep the site useful for the next reader doing the same research you just did.